Shipping & Returns
SHIPPING
Every tee is printed to order — no warehouse, no shortcuts, nothing sitting in a box waiting for someone to want it.
No customs charges. Nothing extra to pay when it lands, wherever you are.
Give us up to 7 days to print yours and 3–5 days for it to reach you. You'll get tracking the moment yours ships.
Shipping is calculated at checkout.
My name's not Jeff and this isn't Amazon — but it's worth the wait.
RETURNS
If something's not right, we'll sort it. No scripts, no runaround — email wecare@viricotton.com and a human answers.
If it's our fault — wrong item, a printing fault, damaged on the way — we fix it at our cost. Replacement or refund, your call. Don't pay to send anything back before you've spoken to us.
If it's the wrong size — email wecare@viricotton.com with your order number and the size you need. Send the tee back unworn and unwashed — postage is on you — and once it's with us we'll send the new size, or refund you if you'd rather.
If you've changed your mind — you've got 30 days from delivery to send it back for a refund, no reason needed. That's our 30-day money-back guarantee.
Two honest things about that. Return postage is at your own cost — we don't provide a prepaid label. And the shirt needs to come back unworn and unwashed; if it comes back in a state we couldn't reasonably resell, we may reduce the refund to reflect that.
We'll refund what you paid, including the standard delivery, within 14 days of getting it back — or of you showing us proof it's on its way.
To send it back, log it on our Manage My Order page, or just email wecare@viricotton.com with your order number first, so we can match it to your order. That's enough. There's no form you have to fill in and no hoop to jump through.
Your legal right to cancel — separately from our guarantee, the law gives you 14 days from the day you receive your order to cancel it for any reason, and we give that to everyone, wherever you are. Tell us in writing within the 14 days — by email, on the Manage My Order page, or with the model form in our refund policy — then send the tee back within 14 days, postage on you. We refund in full, including standard delivery, within 14 days of it reaching us. Our 30-day guarantee runs alongside this and is simpler, so most people just use that.
If it goes wrong later — the guarantee is on top of your legal rights, not instead of them. If a print cracks or a seam gives out in normal wear, tell us and we'll put it right.
Still not sure about something? Just ask — wecare@viricotton.com. A real person reads every one — Bart or Jo. No bots, no scripts.
100% satisfaction. That's not a policy — it's just how we do things.
